Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

FullHost

Locations

Vancouver



June 20, 2017 9:30PM PDT
[Investigating] Currently are investigating packet loss in Vancouver.

June 20, 2017 10:45PM PDT
[Investigating] We are still looking to isolate the issue behind the packet loss. Further updates will be coming.

June 21, 2017 12:15AM PDT
[Identified] From Upstream Provider: There has been some light loss issues on multiple optic links on two separate connections from Harbour Centre to Datavault causing those ports to flap. Further investigation is ongoing.

June 21, 2017 2:39AM PDT
[Monitoring] Connection issues has been resolved. Incident is being left open as the situation is being monitored. Awaiting further information from upstream provider.

FullHost




Operational

Network Toronto (Monitored by Pingdom)

100.00%




Network Vancouver (Monitored by Pingdom)

100.00%




Network Toronto (Monitored by Pingdom)

100.00%




Network Vancouver (Monitored by Pingdom)

99.94%




Network Toronto (Monitored by Pingdom)

100.00%




Network Vancouver (Monitored by Pingdom)

99.98%




Locations

Scheduled Maintenance

Schedule

June 14, 2017 11:00PM - 1:00AM PDT

Components

FullHost

Locations

Vancouver

Description

*THIS MAINTENANCE HAS BEEN POSTPONED.* We will update clients with a planned date when available. Re-scheduled date will likely change* Please be advised we will be performing service impacting maintenance on the server your account is on in Vancouver between 23:00 on Wednesday, June 7th 2017 to 1:00 on Thursday, June 8th, 2017. All times are is PST. During this maintenance, there may be a service interruption of up to 20 minutes.

History

No incidents in the last 2 days