FullHost - van-eh105 – Incident details

All systems operational

van-eh105

Resolved
Major outage
Started 2 months agoLasted about 4 hours

Affected

FullHost.Com

Major outage from 10:13 PM to 11:34 PM, Operational from 11:34 PM to 2:35 AM

Vancouver

Major outage from 10:13 PM to 11:34 PM, Operational from 11:34 PM to 2:35 AM

Elastic Hosting

Major outage from 10:13 PM to 11:34 PM, Operational from 11:34 PM to 2:35 AM

Updates
  • Resolved
    Resolved

    The former message about MySQL processes piling up was account specific, and that does appear to be resolved. If you are having specific issues with your site/account, please contact support.

  • Identified
    Identified

    We are continuing to see processes piling up and affecting MySQL since the database restoration.

  • Monitoring
    Monitoring

    The database server has been restored.

  • Update
    Update

    Our team is continuing to work on restoring database server, with recovery hopefully coming back soon.

  • Identified
    Identified

    This incident is cross connected to the following incident and the patching, which has caused an issue with the database server that is actively being worked on.

    https://status.fullhost.com/cmoj53xm403uywn225c3pn27j

  • Investigating
    Investigating
    We are currently investigating this incident.