FullHost - can-rs30.ispcontrol.net – Incident details

All systems operational

can-rs30.ispcontrol.net

Resolved
Major outage
Started 23 days agoLasted about 2 hours

Affected

FullHost.Com

Major outage from 3:15 AM to 5:43 AM

Montreal

Major outage from 3:15 AM to 5:43 AM

Reseller Hosting

Major outage from 3:15 AM to 5:43 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved. While the hardware has been replaced and services are returned to operation, we will be continuing to monitor.

  • Update
    Update

    The data center technician is continuing to be working on restoration of the equipment. In addition to the RAM, cooling system as well is being replaced.

  • Update
    Update

    The data center technician is working on restoring services and identifying the hardware (RAM) that needs to be replaced. We will keep updating as we work towards resolution.

  • Identified
    Identified

    We are currently working with the data center staff as the issue has been identified with the hardware and are currently working to resolve this quickly as possible.